Mazda connected services not working

Connected Service Overview (U.S.A.)

There are several types of connected services available via Mazda Connect. Some services may require you to download the MyMazda app to your smartphone and subscribe to the services, while others may require you to pair your smartphone to the vehicle via Bluetooth ® . In addition, on a regular basis and unless you opt-out, your vehicle will automatically transmit certain geo-location, driving behavior data, and vehicle health information to Mazda for product quality, data analysis, research, and product development. Using the QR codes or URLs below, refer to the Connected Service Owner's Manual and Privacy Policy for more details and opt-out options.

Connected Service Overview (Canada)

If your vehicle is equipped for connected services, there may be several types of connected services available to you. The availability, terms and capability of connected services vary by vehicle and other factors. Some services may require you to download the MyMazda app to your compatible smartphone, purchase a subscription or be in a supported area with wireless coverage, while others may require you to pair your smartphone to the vehicle via Bluetooth ® . If your vehicle is equipped for connected services, certain data may be collected and transmitted through the connected vehicle system, including, without limitation, geo-location, driving behavior data and vehicle health information. Please refer to connected services terms and privacy policy available on the Mazda Canada website for more details.

Connected Services owner's manual:

(U.S.A. and Canada)

Privacy Policy

Mazda maintains a Privacy Statement which describes how we collect, use, share, store and secure data from your vehicle equipped with connected services.

We provide you with connected services by collecting and using your personal information and vehicle location, health and driving data.

To learn more about our Privacy Statement, please visit: